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Legal Issues
01.
Is an online casino a legal business?

An online gambling platform is an absolutely legal type of activity in many countries. The most important thing is to have an appropriate permit. Conditions for the issuance of a license and requirements for applicants vary depending on the selected offshore zone.

Information on the number of a permit and its validity period should be placed in a special section or indicated on the bottom panel of the gaming site so that anyone can be sure of the legality of the gambling project.

02.
What is a gambling license and why is it important?

An online casino license is a document that spells out the rules for the operation of a casino in one or more countries. Gambling establishments without a license are considered illegal, and their owners can be subject to serious sanctions.

Business licensing is a rather expensive procedure but the investment pays off: operators get an opportunity to conclude financial contracts with trusted banking institutions and buy software from the world’s leading suppliers. Another nuance is that experienced gamblers who prefer to play for high stakes are willing to risk their money only in reliable casinos.

03.
What are the requirements for launching an online casino?

The launch of your own project starts with the registration of the enterprise and acquisition of a license that will allow you to work in the selected offshore zone. The process is rather time-consuming but the Smart Money team is ready to facilitate it (we undertake the full legal process — from the collection of documents to maintenance during the process of opening a local representative office in foreign jurisdictions).

After dealing with all the legal issues, it is time to develop a gaming site. The Smart Money catalogue contains the widest range of products and services for the administration, customization, and provision of project security.

From us, you can always order exclusive design and the best content.

04.
Who will own the online casino software after the contract is signed?

The owner of software components is Smart Money.

We undertake complete service of the software — from troubleshooting to the personalisation of the back office, protection of personal data, and regular updates of the system. With Smart Money, your project will be technically flawless.

In case you have any problems, our team is always ready to quickly resolve them.

05.
Who owns the customer database?

The customer database is the property of the investor. We are obliged to store information on our servers and protect it from the transmission to third parties.

If the provider has been changed, it will be necessary to transfer the customer database to a new server.

All provisions regarding the ways of providing and storing personal information are prescribed in the contract. You can get acquainted with the contents of the document at any time convenient for you. We are ready to advise you on each item.

Software
01.
Is there a limit for the number of users who can play online casino games at the same time?

The software from Smart Money is designed to simultaneously process up to 500 transactions per second. As a rule, such a limit is almost impossible to exceed since it is enough to ensure stable and uninterrupted operation of the casino.

If there are more external requests than the above-mentioned number, we will offer you upgraded versions of the software that provide an instant response when loads on the website are too high.

02.
What payment systems can be implemented with Smart Money?

We are ready to offer you the Finstrum electronic voucher system. The service is compatible with the largest gaming systems (Gaminator, Win Win, Playtech, Superomatic, Amatic, and others).

The system has a user-friendly interface, works legally on the international market (on the basis of a Panama license), and can be used both for virtual payments and as software for land-based cash registers and self-service terminals.

03.
Do you have a demo version of your casino?

Yes. The Smart Money company is interested in a long-term and mutually beneficial cooperation. We will be glad to demonstrate the capabilities of our developments. To get access to the demo version of the platform, just contact our managers.

After the end of the test period, you can make an informed decision and purchase or rent our product. We guarantee competitive prices and flexible discounts.

04.
Can you provide reassurance of the reliability of your product?

We offer only certified products and are ready to provide you with information on the results of software testing. All documentation for software components is issued by independent iGaming laboratories.

Built-in security systems provide absolute reliability of financial transactions and the protection of personal data.

All software works stably and transparently. For more information on guarantees for each specific product, please contact our staff.

Operation Procedure
01.
How long does it take to launch an online casino after purchasing the necessary software?

It depends on personal requirements and wishes of the client. When ordering a standard set of products, the project launch takes from 2 to 3 months.

The most time-consuming is the connection of software and customisation of a system of interaction between hosting companies (products of the best European brands are offered). Moreover, the personalisation of the system will also take some time.

We guarantee professional support and a well-thought-out plan of actions the aim of which is to reduce time and expenses.

02.
Who is responsible for the design of an online casino website?

Smart Money offers several options for cooperation:

  • Work with the template. Our catalogue contains dozens of stylish layouts that will fit every taste.
  • Individual project. We offer the services of a team of professional designers who are ready to bring to life the most unusual ideas.
  • Integration of the ready-made product. We can connect to a casino platform the front-end components created by the designers hired by a customer.
03.
Are there any options for launching a ready-made online casino solution?

The most convenient and promising choice is to purchase an online casino using the White Label program. By concluding a contract, you get a fully equipped product that is ready to receive the first users. This offer includes an administrative platform, a wide range of games, and well-thought-out design.

The second option is to work under a franchise agreement. You get a typical product, for the use of which you need to regularly pay a commission fee. With the right approach, the investment pays off before the end of the first year.

04.
Do you provide any support after the launch of an online casino?

Smart Money takes care of each client and guarantees qualified support at any work stage. We are ready to help you with the administration of your website, troubleshooting, and making additional settings and filters. Moreover, you can always count on professional consulting services.

Another focus area of our company is marketing, as well as legal and financial outsourcing. From us, you can order support in the promotion of a gaming site, remote accounting services, and legal consulting.

We work in the round-the-clock mode and guarantee a quick response.

05.
Can I purchase your games separately from the online casino platform?

We offer content that can fit every taste — from traditional fruit-themed slots to different types of poker, games with a live dealer, and exchange terminals. Any of the solutions can be bought together with our platform or as a separate component that will be integrated into another system.

From us, you can also order the development of exclusive HTML5 games based on your own sketches. We have been working in this industry for many years, and we can guarantee a realistic picture, well-thought-out functionality, and exciting plots.

06.
What additional expenses will I incur after buying the software?

The contract provides for a monthly fixed fee for using the provided services. The fee includes hosting, server, technical support, and rental of the game content. A commission fee is a percentage of the company's profit.

The Smart Money studio is expecting at long-term cooperation and is ready to renegotiate terms of an agreement in a one-by-one manner.

An additional item of expenditure is the fees established by law (taxes, maintenance of a license, deductions to social security funds, etc.).

07.
Do you provide marketing support after the launch of the casino?

The better half of the attraction of players is carried out by operators, and we can provide all possible assistance.

The service is paid separately (the price is calculated individually for each project) and involves access to such tools and techniques as SEO marketing, cooperation with external platforms, affiliate networks, work with partners, etc.

To get more information and discuss cooperation conditions, please contact our managers.

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